Our partner will notify your customer of any significant savings issues uncovered during the audit. They’ll also provide regular updates on the audit progress. Once your customer approves any of our partner’s recommendations, they will work to secure any savings and refunds for your business. They’ll handle everything. Utility companies will typically issue a refund check, credit the account or implement an adjustment which results in future savings. They can even coordinate efforts to file a property tax appeal with a municipality if one is warranted.
As soon as the audit is complete, the ongoing utility billing audits begin. Our partner will continue to monitor invoices on a monthly basis, making sure that the savings promised are actually being realized. In addition to monitoring invoices, they’ll also try to fight off any unjustified rate increases or billing errors. They’ll continue working to secure discounts and rebates for additional utility cost savings.